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510-797-2323
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$25 Off for new clients.

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Emergencies

We do see emergency patients when they are presented. Thus we ask your cooperation and understanding if we are not able to see your pet at the appointed time. We want to assure you that if your pet is critically ill, his/her needs will come first also.

Payment

Payment is required at the time of release of your pet from our hospital. We will gladly give you a written estimate for all services we are recommending for your pet so you can budget for future work.

Late Fee/No Show Policy

There will be a Late fee/No Show cost of $10.00 applied to your account after the second time you have been late for an appointment or reschedule after the time of your appointment.  We ask that all clients communicate with our hospital if you are going to be late for an appointment so we can reschedule you and your pet and get you the service that is required by our trained staff.

Medication Prescriptions Refills

Please allow 24 hour notice for all medication refills. We try to get all medications filled before the 24 hour time.  If a medication is needed before the allotted time a $10.00 EXPRESS fee will be applied to your account. 

Vaccinations

Because this is a hospital, all animals must have current vaccinations before being admitted for any elective procedures such as spays, neuters, dentals, grooming, or other surgeries.

Leashes & Carriers

We appreciate it when your dogs are on leashes and your cats are in carriers when you visit our clinic. We are located next to a busy street and we would not want any of your pets escaping. Please be sure to have your children ask permission to touch other client's pets, not all animals are friendly with strangers.

Our receptionists may ask you to hold your pet in your vehicle if we suspect they may have a contagious disease, such as kennel cough, to avoid contamination of our waiting room.

Senior citizen discounts are available.

We accept Visa, Master Cards, Discover, and American Express, Debit cards, CareCredit and cash/checks.

Services
We strive to provide complete care for our patients. Learn more about all the services we provide.
Make An Appointment
We will do our best to accommodate your busy schedule. Schedule an appointment today!
Online Forms
Our patient forms are available online so they can be completed in the convenience of your own home or office.